Contact Us

Mailing Address
Wildtronics, LLC
PO Box 376
Newton Falls, OH 44444
USA
Phone: +1 (330) 577-8814 (phone calls may be recorded to protect ourselves from those who try to commit fraud) 
Business hours: 9-5 Eastern Time Zone

Before you contact us: for pricing information, please visit the Wildtronics webstore here; for import fees and taxes specific to your country, please contact your country's customs department or do an Internet search for import duty and sales tax for your country (the harmonized code for microphones is 851810, and for accessories, 851890); for shipping costs, please add the products you are interested in, into the shopping cart and shipping costs will show automatically; lastly, please read the information on our website. We have a lot of data on our site and lots of audio samples that describes our products. It becomes very time consuming to answer questions that can be self answered. If you still have questions or need some help, we would be happy to help.

Email: customersvc@wildtronics.com
Facebook: http://www.facebook.com/WildtronicsLLC
Youtube channel: http://www.youtube.com/user/WildtronicsLLC

Important information concerning returns:
You have 30 days to return the product to us. You will need to have an RMA number given to you by contacting us before returning the product. The product must be shipped in the original, undamaged packaging. There will be a 15% restocking fee. All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories. Any damage due to use or improper packaging will be deducted from the return amount. Wildtronics, LLC is not responsible for personal data or items left in returned merchandise. You are responsible for shipping costs incurred to return the product and you will not be refunded the original shipping costs to ship the product to you.

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase.